Refund policy

REFUND POLICY

Digital Products (Ebooks)

Due to the nature of digital products, all sales of ebooks and digital downloads from sdp-media.com are final and non-refundable once the download has been initiated or the file has been delivered to your email.

If you have not yet downloaded your digital product and wish to request a refund, please contact us at info@raulequineinc.us within 7 days of purchase. Refund requests for undelivered or undownloaded items will be reviewed on a case-by-case basis.

Physical Books

Physical book editions linked from this Site are sold and fulfilled by Amazon or other third-party retailers. Refunds and returns for physical books are handled directly by the retailer of purchase according to their own return policy. SDP Media does not process refunds for physical books sold through Amazon or other third-party platforms.

Defective or Corrupted Files

If you receive a digital file that is corrupted, incomplete, or otherwise defective, please contact us at info@raulequineinc.us within 14 days of purchase, and we will provide a replacement file at no additional charge.

How to Request a Refund

To request a refund for an eligible digital product, please email info@raulequineinc.us with:

• Your order number

• The email address used to place the order

• A brief explanation of your refund request

We will respond to your request within 3 business days.

Contact

SDP Media Raul Equine Inc. 25 Route 111, P.O. Box 1571 Smithtown, NY 11787 United States info@raulequineinc.us